All Mystery Box sales are final. No returns, no exchanges, no exceptions. Every box is sealed and random — that's what makes it exciting.

DAMAGED ORDERS

If your order arrives damaged or you receive the wrong size, contact us within 7 days at support@lostvault.co with photos and your order number. We will make it right.

REFUNDS

Approved refunds for damaged items will be processed to your original payment method within 10 business days.